Mediation

Advocate General Saugmandsgaard Øe delivered its opinion in case C 75/16 (Livio Menini, Maria Antonia Rampanelli v Banco Popolare — Società Cooperativa), which is about Directive 2013/11/EU (of the European Parliament and of the Council of 21 May 2013 on alternative dispute resol... [Read All]

The European Commission released its report on the application of Directive 2008/52/EC of the European Parliament and of the Council on certain aspects of mediation in civil and commercial matters (COM(2016) 542 final, 26 August 2016 ).  The key point is that, according to the European Com... [Read All]

ENGIE Group’s Mediation was set up in 1999 following consultation with consumer organisations[1]. It provides complainants with a final opportunity for resolving their complaint with ENGIE without resorting to legal action. It deals with both B2C and B2B disputes, wherever ENGIE is present (70... [Read All]

France Télévisions is the French public national television broadcaster. It consists of several channels : France 1ère, France 2, France 3, France 4, France 5, and France Ô. Television broadcasting involves making choices on a daily basis and disputes may arise. Sever... [Read All]

The French Club of Public Service Mediators was created in 2002 and includes mediators from government, businesses, communities and institutions in charge of a public service: mediators of the French Federation of Finance Companies ; the Financial Markets Authority ; BNP Paribas for Retail... [Read All]

Consumer Mediation in the insurance sector has a legislative basis in Article L 112-2 of the Insurance Code which, following Ordinance 2015-1033, requires explicitly insurers to specify in information documents made available to policy-holders the conditions in accordance with which complaints shall... [Read All]

A brief overview of the legal regulation of mediation in some EU jurisdictions The Mediation Directive (2008/52/EC) was enacted in the context of the EU cooperation on civil and judicial matters. Its aim is to set forth a common framework for mediation in cross-border litigation, in order to reduc... [Read All]

Mediation and over-indebtedness in Italy (1) In 2005, in Italy, a reform of the insolvency procedures started out, which reached an ubi consistam in August 2010. Among the main innovations there was the introduction of spaces of negotiation between debtor and creditors, extensive in the debt restru... [Read All]