Consumer

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Passengers who have stored items in another passenger’s lost baggage can claim damages

European Court of Justice, case C-410/11

Article Date: 22-11-2012
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
In the instant case, the passengers of a flight between Barcelona and Paris, whose baggage had been lost, lodged a claim before a Spanish court, asking for compensation. More specifically, the claimants were a family of four (two adults and two children), and had stored all their personal items in t... [Read All]

The new Directive on ADR for disputes between consumers and professionals

by Stefano Biondi

Article Date: 17-06-2013
Categories: Consumer Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
The new Directive on ADR for disputes between consumers and professionals On March 12, 2013, the EU Parliament and Council have adopted the legislative resolution “on the proposal for a directive of the European Parliament and of the Council on alternative dispute resolution for consumer disp... [Read All]

Alternative consumer dispute resolution

European Parliament legislative resolution on the proposal for a directive of the European Parliament and Council on alternative dispute resolution for consumer disputes

Article Date: 17-06-2013
Categories: Consumer Law Typology: Legislation
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From Altalex.EU Blog - Comments (0)
Alternative consumer dispute resolution ***I (See also the article "The new Directive on ADR for disputes between consumers and professionals") European Parliament legislative resolution of 12 March 2013 on the proposal for a directive of the European Parliament and of the Council on alt... [Read All]

When may professional sellers be sued in consumers’ Member State?

European Court of Justice, case C-190/11

Article Date: 06-09-2012
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
In a preliminary ruling referred by Austrian Supreme Court, the CJEU clarified that, in some circumstances, it is possible for consumers to file an action before the courts of their own country against a seller based in a different EU member state, even when the contract has not been stipulated &ldq... [Read All]

Unilateral price change should meet good faith, transparency and balance requirements

European Court of Justice, case C-92/11

Article Date: 21-03-2013
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The case was referred by the German Supreme Court to the CJEU under the preliminary reference procedure, and regarded the option of gas suppliers to unilaterally change the tariffs set in consumer contracts. In the instant case, a contract clause allowed this possibility, provided that the terms an... [Read All]

Multi-leg journeys: compensation due if passenger arrives to final destination 3 hours late

European Court of Justice, case C-11/11

Article Date: 26-02-2013
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The case was referred to the CJEU by the German Supreme Court (Bundesgerichtshof), and concerned an Air France passenger who had flown from Germany to Asuncion (Paraguay) via Paris and Sao Paulo. Her first plane from Germany to Paris departed two and a half hours late; thus, she missed her connectin... [Read All]

Spanish procedural law on mortgage repossession breaches EU consumer directive

European Court of Justice, case C-415/11

Article Date: 14-03-2013
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
In this judgment, the CJEU considered a case referred by the Spanish Juzgado de lo mercantil n°3 de Barcelona. In the domestic proceedings, Mr. Aziz, the applicant, had stipulated a mortgage agreement with the Bank Catalunyacaixa to purchase a home. After failing to pay an installment, a reposse... [Read All]

Environmental decisions: the right of the public to access documents prevails over confidentiality of industrial secrets

European Court of Justice, case C-416/10

Article Date: 15-01-2013
Categories: Business Law Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The judgment was delivered by the CJEU’s Grand Chamber upon a preliminary reference question submitted by a Slovakian court. In the proceedings before the domestic court, the citizens of a Pezinok (Slovakia) had challenged the local authorities’ decision to open a landfill within their ... [Read All]

A brief overview of the legal regulation of mediation in some EU jurisdictions

di Stefano Biondi

Article Date: 06-12-2012
Categories: Business Law Consumer Law Contract Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
A brief overview of the legal regulation of mediation in some EU jurisdictions The Mediation Directive (2008/52/EC) was enacted in the context of the EU cooperation on civil and judicial matters. Its aim is to set forth a common framework for mediation in cross-border litigation, in order to reduc... [Read All]

CCBE Position on the proposed data protection reform package COM(2012) 11 and COM(2012) 10

CCBE, data protection, reform package, privacy, professional secrecy

Article Date: 07-09-2012
Categories: Consumer Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
CCBE Position on the proposed data protection reform package COM(2012) 11 and COM(2012) 10 The Council of Bars and Law Societies of Europe (CCBE) is the representative organisation of around 1 million European lawyers through its member bars and law societies from 31 full member countries, and 1... [Read All]
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