Consumer

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The first year of the ODR platform

Article Date: 10-07-2017
Categories: Consumer Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
The European Commission released on 24 March 2017 a press statement on the 1st year of the European ODR platform. According to it, in this “first year, over 24 000 consumer complaints were lodged. More than a third of the complaints concerned cross-border purchases within the EU. Most complai... [Read All]

The 2017 EU Justice Scoreboard

Article Date: 26-06-2017
Categories: Consumer Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
The European Commission published in April 2017 the 2017 EU Justice Scoreboard, which gives a comparative overview of the efficiency, quality and independence of justice systems in the EU Member States in order to assist national authorities to improve the effectiveness of their justice systems. Com... [Read All]

The 2016 UK Competition and Markets Authority’s study into the legal services sector

Article Date: 06-03-2017
Categories: Consumer Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
The UK Competition and Markets Authority (CMA) completed a year-long study into the legal services sector, which is worth around £11–£12 billion a year. It is important to note that criminal legal services were not included in the study, in contrast with topics such as commercial l... [Read All]

The CJEU on Article 5.3 Brussels I

Article Date: 30-01-2017
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The Court of justice delivered on 21 December 2016 its judgment in case C‑618/15 (Concurrence SARL v Samsung Electronics France SAS, Amazon Services Europe Sàrl). The facts are the following. Concurrence is active in the retail of consumer electronics, trading through a shop located in Pari... [Read All]

Credit agreements and Directive 93/13 on unfair terms in consumer contracts

Article Date: 27-06-2016
Categories: Consumer Law Contract Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The Court of Justice delivered on 21 April 2016 its judgment in case C‑377/14, Ernst Georg Radlinger, Helena Radlingerová v Finway a.s., which is notably about Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts. The facts were the following. In 2011, the ... [Read All]

The protection of consumers in orders for payment

Article Date: 21-03-2016
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The Court of justice delivered on 18 February 2016 its judgment in case C‑49/14, Finanmadrid EFC SA v Jesús Vicente Albán Zambrano, María Josefa García Zapata, Jorge Luis Albán Zambrano, Miriam Elisabeth Caicedo Merino, which is about proceedings against the defe... [Read All]

Domestic jurisdiction and Directive 93/13 on unfair terms in consumer contracts

Article Date: 23-11-2015
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The Court of justice recently delivered an interesting decision (12 February 2015, C‑567/13, Baczó and Vizsnyiczai v Raiffeisen Bank Zrt) on the interpretation of Article 7(1) of Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contract. Article 7(1) states that &l... [Read All]

Towards an amended European small claims procedure

Article Date: 24-08-2015
Categories: Consumer Law Typology: Articles
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From Altalex.EU Blog - Comments (0)
Members of the European Parliament and the Latvian Presidency of the Council agreed on 23rd June 2015 on the reform of the European Small Claims Procedure instituted by Regulation (EC) No 861/2007 of the European Parliament and of the Council of 11 July 2007 establishing a European Small Claims Proc... [Read All]

Contracts for the provision of legal services and Directive 93/13/EEC on unfair terms in consumer contracts

Article Date: 08-06-2015
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
Ms Šiba concluded with Mr Devėnas, in his capacity as a lawyer, three standard‑form contracts for the provision of legal services for a fee. The arrangements for payment of fees and the periods within which payment was to be made were not specified in those contracts; the contracts also di... [Read All]

Boston Scientific Medizintechnik is liable for the costs of operations to replace potentially defective pacemakers

Article Date: 20-04-2015
Categories: Consumer Law Typology: Case Law
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From Altalex.EU Blog - Comments (0)
The CJEU, in an interesting judgement about the liability for product recall, has clarified the EU rules on liability for damage caused by potentially defective medical devices. In the given case, the issue was whether under the Directive 85/374 the manufacturer of potentially defective pacemakers ... [Read All]
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